Member engagement
How ‘the vibe’ is helping Aware Super win back competitive flows
While many profit-to-member funds have been shedding their members to retail platforms and SMSFs at a growing pace, Aware Super group executive for member growth Steve Travis says the fund’s investments in administration, advice and AI – and the way they’ve been received by consumers – are helping it turn the tide.
Industry & regulation
Gap between retirement leaders and laggards has grown: ASIC
A year after regulators put super funds on notice about the unacceptable gap between the best and the worst of responses to the Retirement Income Covenant, the situation has become even worse. The Retirement Leaders Summit in Canberra heard that the leading funds treat retirement as a core business, while the laggards still see it as a compliance exercise.
Featured Homepage Posts
JANA’s implemented consulting swells to $18.8 billion as competition heats up
JANA’s implemented consulting business has grown to $18.8 billion, powered by new mandate wins from insurers, universities and charities, just as rival Frontier Advisors readies a competing solution aimed at the very same clients.
Analysis
WTW’s Urwin defends TPA value-add as attribution scrutiny intensifies
Roger Urwin, one of the industry’s most well-known proponents of TPA, has defended it against the growing scepticism of its reported performance edge over SAA, saying “TPA is a system” and any performance attribution is difficult to isolate from the broader context each fund operates in.
13 – 15 October, 2026
Fiduciary Investors Symposium
3 – 4 February, 2027
Chair Forum
18 – 20 May, 2027
Fiduciary Investors Symposium
Technology
The real warning in the Future Fund’s new AI prediction
The Future Fund’s new position paper is useful for anybody trying to imagine the possible futures of our increasingly wild present, but it is the AI threats that are already emerging that investors should spend their limited attention budget on.
Leadership & profiles
GESB CEO calls time: ‘Past regime of default super’ no longer sustainable
GESB chief executive Ben Palmer is set to leave the Western Australian government super fund, ending a 13-year tenure after steering the fund through the most significant change in its history. In a rare interview, Palmer examines the past, present and future of super and explains why GESB is treating platforms, not profit-to-member funds, as its benchmark.
Profiles
Why HESTA’s ‘joined-up thinking’ is one of its CIO’s favourite things
Sonya Sawtell-Rickson joined HESTA as the health industry workers’ super fund was taking steps towards investment internalisation and a total portfolio approach. She says the moves have been vindicated not only by member returns but in the “joined-up” conversations the now-$96 billion fund has with the companies it invests in.
Retirement
Govt to ban unlicensed super communications
Minister for Financial Services Daniel Mulino will unveil the government’s response to the Shield and First Guardian incident and “harmful lead generation” in the super system in a milestone address to the National Press Club on Wednesday. Among a suite of new regulatory measures, the government is expected to introduce a ban on “real time” super communications issued by unregulated entities.
Governance
CGT, negative gearing reforms reflect Australian values
Labor has built a generational political brand, and one that endures in the face of some major challenges here and abroad, Conexus Financial founder and managing director Colin Tate told the 50th ALP National Conference in Adelaide. But it must push back against extreme demands on AI and technology if it is to boost productivity and seize a huge economic growth opportunity.
Industry & regulation
Super complaints expected to reach 8000 in 2026: AFCA
Superannuation complaints to AFCA are on track to exceed 8000 this year, a second consecutive year of around 30 per cent increases. Heather Gray, who is retiring in May after six years as lead ombudsman for superannuation, told the authority’s Member Forum that the answer to reducing complaints lies in empowering funds’ IDR teams and communicating with complainants and AFCA early. The forum heard that handling unreasonable people is a critical skill.
Mergers & acquisitions
Super system on the inexorable path towards ten mega-funds
With the super industry facing into headwinds that raise the floor on minimum scale and increase complexity, the pressure towards further consolidation should ultimately prove unstoppable, and a natural end-point could be ten mega-funds over $200 billion in size managing more than 90 per cent of system assets. The path to that destination, however, could be bumpy.
CIO Series
CFS CIO warns on AI ecosystem’s tangled capital web
The scale of the financial web that binds the corporate AI ecosystem together has never been seen before in markets, and investors have little understanding of how and where it could break in the event of a serious repricing, according to Colonial First State chief investment officer Jonathan Armitage.
Investments
Why UniSuper’s John Pearce thinks the data centre party is winding down
The demand for AI driving data centre construction might be “insatiable”, but the chief investment officer of the $166 billion UniSuper thinks that investors could be taking on technology debt and misreading the regulatory tea leaves as they rush to buy digital infrastructure.
