Energy Super has appointed MLC Life Insurance as the provider of its Group Salary Continuance (GSC) Insurance, with the contract coming into effect today.
The deal deepens MLC Life Insurance’s existing relationship with Energy Super, an industry super fund for employees in the energy industry and their families.
MLC Life Insurance is the current incumbent insurer for its default Group Life and TPD plan, as well as its long term GSC offering.
Robyn Petrou, chief executive of Energy Super, said, “It’s crucial for us at Energy Super to be working with an industry partner who shares our passion for delivering continual high value, insurance benefits that meets the energy industry[‘s] needs and simplicity for our members.
“MLC Life Insurance have partnered with us, not only in the offering but also in the service delivery. Together, we have built a model to enhance service and speed up claims management for members which will enable us to drive and deliver on our members’ expectations of service quality and responsiveness.
“MLC Life Insurance’s philosophy naturally complements our beliefs, and we’re thrilled to be working more closely together with MLC as our provider of GSC insurance.”
Suzanne Smith, general manager of MLC Group Insurance, said, “Since 2009, we have been working closely with Energy Super to drive better outcomes for their members, and we’re delighted to extend our relationship one step further.
“This new contract is a significant step for MLC Life Insurance as we continue to expand our presence in the industry fund sector and importantly in the Brisbane market, with a dedicated claims team to support Energy Super and its members.
“We’re passionate about partnering with funds whose culture aligns with our values of being customer centric. Energy Super demonstrates these values to its members, which is why they are the perfect partner for us as we continue to expand our offering within mid-size industry super funds.”
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